Data Centre Infrastructure

Miketel Data Networks usually work in proximity with our customers, project management teams, and data centre engineers to ensure that the original data centre design requirements are met. The installation of the racks, cabinets and electrical equipment forms the backbone of our Data Centre infrastructure.

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Operationally, our maintenance and support services are deployed to satisfy all Data Centre network requirements depending on the nature of the services, location, and the type of equipment. Our experienced field engineers are multi-vendor trained to handle any network or equipment faults and to professionally resolved these network faults immediately.

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Every callout is dependent on the nature of the fault, spares required, SLA, and OLA, after which a field service engineer is dispatched to go resolve the fault. The fault is usually resolved within the OLA especially if the fault is a service affecting fault.

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Our Data Centre services

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• Site survey,

• Sub-floor boxes,

• Documentation,

• Plug in & power up,

• Power Distribution Units (PDUs),

• Cable entry grommets/boots,

• Cable management solution,

• Quality assurance and audits,

• Receive and unpack equipment,

• Meet Me Room (MMR) racks and enclosures,

• Check inventory and record serial numbers,

• Install the server rail and rack the devices,

• Card and SFP infills, module install, memory,

• Provision and install power and network cables,

• Install intra-cabinet cabling as specified,

• Equipment Racking and Stacking/Server Builds,

• Perform system updates, including firmware and BIOS upgrades,

• Document the cable list ensuring labelling is fully completed,

• Carry out diagnostic and quality assurance inspections on all installed equipment,

• Network equipment/server rack, including delivery of equipment to footprint and taking into consideration the rack location and the specific rack layout requirements to optimise cooling and airflow

• Optical distribution frame (ODF) and/or overhead optical distribution frame,

• Complete full handover documentation, including serial number recording, cable list, layout and cable runs, diagrams, and photo documentation,

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