In 2017 it was announced that the UK would transition to a fully digital communications network.

 

That migration is now more than half complete – and it could have profound implications for your organisation.

 

Openreach has already stopped selling many well-known communications services at hundreds of exchanges across the country.

 

Which means that your communications strategy could be in danger.

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Digital services built on SIP (Session Initiation Protocol) and VoIP (Voice over Internet Protocol) will replace older PSTN networks (Public Switched Telephone Network), providing more capacity, higher speeds and a wide range of flexible features and benefits to customers.

 

However, there is work to be done to make this transition happen, and research by Cavell suggests that more than 20% of businesses are in serious danger of being left behind. Should this happen, affected organisations will be forced into an emergency migration and left to manage the impact of all the uncertainty that an unplanned migration entails.

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What happens if you don’t switch now?

 

Although the Big Switch Off will not complete until 2025, your business should still be planning to migrate to hosted voice solution at the earliest opportunity. 

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You need to take action now and switch your business services to a hosted cloud-based telephone system.